Learn the tact and diplomatic phrases in a way similar to  great leaders of great purpose.  These phrases will put you in a position of command!

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Effective communication requires the ability to use the methods of tact and diplomacy, especially during negotiation and when attempting to be persuasive or assertive.

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Using tact and diplomacy appropriately can lead to improved relationships with other people and are a way to build and develop mutual respect, which in turn can lead to more successful outcomes and less difficult or stressful communications.

Tact and diplomacy are skills centred around an understanding of other people and being sensitive to their opinions, beliefs, ideas and feelings.

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Effective use of such skills comes from being able to sense accurately what another person is feeling or thinking at any given time and then responding in such a way as to avoid bad feelings or awkwardness, whilst at the same time asserting or reflecting your own ideas and feelings back in a delicate and well-meaning fashion.

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All people and all communication situations are unique.  Developing effective tact and diplomacy skills requires practice and good judgement.  These skills are not limited to use in formal communications, such as in the workplace: tact and diplomacy are also important when developing and maintaining friendships, romantic relationships and relationships in the family. This program uses the words tact and diplomacy interchangeably, in interpersonal relationships both words have broadly the same meaning.  Most definitions of tact refer to diplomacy and vice versa.